I was talking to a business owner last week with regard to how they marketed their business. I asked them who their target customer was. "Everyone" they replied. "Ok, yes", I said, "but who do you get most business from? Is it those people who you target your...
The word 'Marketing' covers such a wide range of activities that it's hard, sometimes, to know what to do first, for the best, or at all! (hello marketing paralysis!) It doesn't help that lots of new, shiny marketing propositions pop into our emails, onto our social...
I've had the discussion around business' dependence on digital marketing quite a lot over the past few months with clients, networking colleagues and at a workshop I delivered yesterday. Don't get me wrong, there is clearly a place for digital marketing whether that...
It's a massive hot potato right now, as is greenwashing/bluewashing etc. But are we telling our customers about the sustainability or ESG (Environmental, Social & Corporate Governance) that we're active in as an organisation, which can be the distinction between...
A big statement I know; let me explain why… Ultimately an organisation’s brand is a reflection of how they present, interact & communicate with the world. Your brand, irrelevant of whether you have been established for a number of years, a short while or are a new...
One of THE most annoying things about being a customer (I think!) is being asked & not being listened to. I’ve had a subscription to an online ‘fashion stylist’ set up for probably around 18 months. It started well. I’d identified the styles, colours, dislikes as...
I absolutely LOVE this campaign! It ticks so many boxes for me… - a fabulous planet sustainability message 🌍 - to the point 💡 - clever creative design work ✍🏼 - impactful 💪🏻 - a community message 🏘️ - excellent demonstration of brand values 👏🏼 Let’s hope it continues...
Do you show the pricing of your product or service upfront or keep the interested party guessing until they know they simply can't do without it? Do you let your competitors know what you charge or keep your cards close to your chest? How do you even price your...
I've been watching the birds in my garden recently, as it's the view I have from my office space at home (lucky me!). And I've been fascinated by the approach they have in collecting their food for the day. Despite having a lovely bird feeder that I recently put up,...