News

Did you know…

Did you know…

I am now Certified Carbon Literate?But what does that actually mean for my clients?It means that I have a much wider awareness of carbon impacting activities & the potential costs of these activities on the planet AND within an organisation.This certification...

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Customer Service 101

Customer Service 101

Deliver something when you’ve promised…I love my live music & am always on the lookout for fave band tickets, so when I saw an opportunity to get early access tickets for an Elbow pre-tour show I was well up for it!I signed up via the sponsored ad on the Tuesday,...

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Jargon buster … a funnel is just a process.

Jargon buster … a funnel is just a process.

Jargon buster … a funnel is just a process I see many promotions & selling videos shouting about‘Have you got a funnel?’‘Is your funnel working for you?’‘How to max your funnel…’It goes on.Don’t be blinded by the jargon & scarcity approach (a sales tactic...

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I Confirm…

I Confirm…

Yesterday was a big day in my little office.I finally pressed the ‘confirm’ button to upload my CIM Level 6 Accreditation in ‘Sustainability in Marketing’ submission. I can’t lie, I felt a bit sick & have swayed between relief that it’s finally gone & panic...

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Automation Doesn’t Have To Mean Redundancy

Automation Doesn’t Have To Mean Redundancy

I was in my local supermarket the other day using the self-service till (a piece of process automation which I love, by the way, when I only have a few bits!) and someone close to me was complaining about “how many self-service tills there were ‘these days’ and yet...

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Size Is Irrelevant

Size Is Irrelevant

I followed this car the other day and noticed the 'added extra' to the back of the car. It made me laugh, but also really resonated with me as let's face it, it's hardly a plush 4x4, a Lambo or Porsche, but you know it's working hard, 'haulin' ass', and getting the...

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